ourapproach

Our Approach

Our approach is designed to deliver enduring results and build a problem solving change management capability.

 

THREE STEP APPROACH

 

icon-listen
LISTEN ½ DAY

Our Listening Sessions allow us to understand the cultural context of your organization and key challenges facing your business. These sessions are conducted at our expense and there is no obligation to proceed.

  • Understand current cultural context
  • Identify the business objective
  • Identify critical success factors
  • Working sessions to develop key hypotheses to be tested
  • High-level financial sensitivity analysis using your statements

 

DESIGN 2-4 weeks

The Design step is driven by your company’s business objectives. Each design approach is unique, but uses powerful standard tools.

  • Map key value streams
  • Conduct diagnostics
  • Undertake financial analysis
  • Identify root cause issues and key performance levers
  • Develop a ledger line item business case
  • Design an implementation program
  • Create a call to action

 

execute 3-9 months

The Execute stage delivers benefits to your company while building changes agents for long-term success. Successful implementation is underpinned by widespread behavior change.

  • Launch quick wins
  • Implement process and organization changes
  • Install supporting metrics and management operating systems
  • Transfer/Build capabilities
  • Deliver the business benefits
  • Institutionalize the changes and sustain the improvements

 

Client Risk Reduction

SBTI understands that change is risky and that compatibility with an external partner is not always a great fit. Our approach is designed to reduce client risk. That’s why our fixed prices proposals, checkpoints and self-funding guarantees are designed to reduce this risk.

FIXED PRICE PROPOSALS

Our proposals are fixed price. There are no hidden fees.

 

SELF-FUNDING VALIDATION POINT

If we jointly discover a self-funding improvement program is not possible, we will refund our fees by week two of the Design Step.

 

DESIGN STEP GUARANTEE

SBTI will identify a set of Quick Wins that our client can execute that will exceed the fees and expenses of the Design Step.

 

EXECUTE STEP GUARANTEE

We commit the joint Execution Step program will deliver our fees in the first year or we will continue to work without charge until it does or refund the difference.