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1. PREFACE INTRODUCTION
• Chapter 1: What Is Design For Six Sigma?
• Six Sigma: The Methodology
• The Six Sigma Playbook
2. SECTION 1: GETTING STARTED
• Chapter 2: The Business Case For DFSS
• Chapter 3: Six Sigma Financial Metrics
• Chapter 4: Project Identification and Portfolio Management
• Chapter 5: Stage Gate Processes
• Chapter 6: Project Management
3. SECTION 2: PREPARING THE BUSINESS PLAN
• Chapter 7: Business Plan Overview
• Chapter 8: Market Segmentation
• Chapter 9: Identifying Market Opportunities
• Chapter 10: Defining Product Value
• Chapter 11: Estimating Financial Value
• Chapter 12: Product Positioning
4. SECTION 3: THE VOICE OF THE CUSTOMER
• Chapter 13: Concept Development
• Chapter 14: Interview Guide Preparation
• Chapter 15: Conducting Customer Interviews
• Chapter 16: KJ Analysis
• Chapter 17: Relative Importance Survey
• Chapter 18: Ideation
• Chapter 19: Pugh Concept Selection
• Chapter 20: QFD
• Chapter 21: TRIZ
• Chapter 22: Critical Parameter Managemen
5. SECTION 4: PRODUCT / PROCESS DEVELOPMENT
• Chapter 23: Process Mapping
• Chapter 24: Cause and Effects Matrix
• Chapter 25: Failure Modes and Effects Analysis
• Chapter 26: Statistical Analysis Tools Overview
• Chapter 27: Measurement Systems Analysis
• Chapter 28: Process Capability
• Chapter 29: Tools for Data Analysis
• Chapter 30: Design of Experiments
• Chapter 31: Robust Design
• Chapter 32: Mixture Experiments
• Chapter 33: Seeking an Optimal Solution
• Chapter 34: Product Reliability
• Chapter 35: Statistical Tolerancing
• Chapter 36: Production Scale-up
• Chapter 37: Control Plans
6. SECTION 5: PRODUCT / PROCESS LAUNCH
• Chapter 38: Project Launch and Post Mortem Analysis
7. GLOSARY
8. INDEX

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