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SBTI's Customer Focus Group provides uncompromised service to SBTI clients.

SBTI's Executive Directors have true industry experience having lead Lean and Six Sigma Deployments

SBTI's history starts at the inception of Six Sigma. We are one of the origianl professional service firms specializing in Six Sigma and Lean.

 

 

SBTI History
Look at our past and you will see where we are going!

So many corporate histories begin with, "From humble beginnings," or with, "Our history begins with our ambitious nature." But have you ever heard, "Out of necessity?"

Steve Zinkgraf was heavily involved in the flagship Six Sigma deployment at Motorola during the late 1980’s and early 1990’s. From 1994 to 1996, Steve led the initial deployment of Six Sigma in AlliedSignal's (now Honeywell) Engineered Materials Sector delivering large financial benefit in the program's first 12 months. After leaving AlliedSignal, he started SBTI with a passion for delivering results to make a difference in other companies. This passion continues today.


Clearly, he had something special to offer. Upon departing AlliedSignal he quickly began to add customers to his portfolio. One month after opening his doors Polaroid became his first key client. In October of that year, he added Invensys and their complete worldwide deployment program through power systems. They were soon to be followed by a number of clients in 1998 such as Johnson & Johnson, Paccar, FMC, Iomega, and OSRAM-Sylvania.

By November 1997 Steve understood that his position and his company had changed. They were bigger than he could have imagined. In March of 1998 it became clear that the company was experiencing growing pains. It needed a guiding hand to manage the internal operations and financial management. With great confidence and excitement, Bill McCallick joined the company and began to build the business process side of SBTI, a job he still brings excellence to today.

The company opened its first office in San Marcos, Texas in 1998, and recently moved to a larger building. Unfortunately, the need for space in this expanding company is still growing. They opened a customer support center, an internal training center, and began holding Master Black Belt courses in San Marcos all in 2000. Our continuing growth is a story that our competitors can only envy.

Not content to offer a standard 'vanilla ice cream' version of Six Sigma to all customers, Steve and his team began work on custom courseware and deployment for varying types of customers and their needs. Champion training, Executive and Leadership training, and Project Management all enhanced the quality of the core products. SBTI authored and built the industry standard Design for Six Sigma course and launched it in March 1999. Others have modified their Six Sigma programs and called them DFSS, but only SBTI built a program around the finest team and learnings. SBTI's DFSS program is the only program of its kind to take a product from conceptualization to commercialization. The program is the benchmark in manufacturing industries. Since then SBTI has added several new programs including Marketing, Supply Chain, Chemical, Lean, Asset Dependability and many more.

In recent years SBTI has added long-term clients that have only added to our 'reputation for excellence.' These include: Cummins Engine Corp., American Standard, CSX, Entergy, 3M, and many more. We thank them for their business and we salute them for being leaders in Six Sigma.

How did we get this 'Reputation for Excellence?' It's simple. RESULTS! We have gained all of our leading clients for our Six Sigma and Lean deployment programs because of our results and our commitment to having the best leaders, content, and deployment systems. As we move forward to introducing SBTI to more clientele, we invite you to contact us and learn more about us. We also invite you to learn about our most important characteristic - OUR CAPABILITY.

Thanks for taking the time to learn a little more about us - it's only the beginning!

 


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