Healthcare K-Sigma™ Black Belt

K-Sigma™ Black Belt

What are K-Sigma™ and DKMAICTM™?

SBTI has introduced K-Sigma™, a revolutionary approach to achieving the benefits of Lean and Six Sigma in a fraction of the time! Black Belts undergo extensive training in fully integrated Lean and Six Sigma methodologies, and by following the DKMAIC™ roadmap they not only learn the tools over a shorter period, but they complete their project during the training period.
Typical Lean Sigma offerings involve just a 2 day bolt-on Lean class to traditional Six Sigma; K-Sigma™ however, is a ground up full integration of quality and flow methodologies.

Why does K-Sigma™ work?

Most Healthcare processes were never designed and merely evolved over time. An Accelerated Change Event (ACE or Kaizen) to get the process stakeholders together for a few days with the right Lean tools to strip the process down and simplify it considerably, can for example take as much as 50% out of an average length of stay. Once the process is simplified, Six Sigma tools really show their power in a much more leveraged way. Six Sigma projects taking 6 months can be reduced to 6 weeks or less using the K-Sigma™ approach.

Typical Kaizen training does so by osmosis - see an event facilitated by a professional and you'll be able to replicate it. Clearly this is a high risk venture and does nothing to ensure that the Belt understands the tools, understands the preparation required for an event, understands how to identify, select, prioritize and scope an event. K-Sigma™ teaches all of these things and once a Belt leaves training they are fully competent in leading accelerated Lean-Sigma projects. Moreover they are competent at leading change in any Healthcare business.

What does K-Sigma™ involve?

The training is made up of six (6) weeks of classroom training and each belt must both participate in a Kaizen event, but also co-lead a Kaizen event with one of their fellow participants.

The format is as follows:

Session 1: 1 week classroom training, at the end of which Belts can return to their home site and run Discovery Events
Discovery Events: A series of 3-4 real, on-site 2-day kaizen events led by SBTI professional (typically 1 event per 4 participants) to clean up processes and identify the major process issues to help scope the project going forward
Session 2: 1 week classroom training to give Belts the tools to be able to baseline current process performance
Session 3: 1 week classroom training to give Belts the ability to take data and identify relationships between inputs and outputs and identify sources of waste and noise.
Session 4: 2 weeks classroom training to give Belts the tools to be able to structure process improvements and focus for change - it includes preparation for the second series of kaizen events
Implementation Events: A series of 6-8 real, on-site kaizen events co-led by 2 participants (with an SBTI professional as a safety net) to implement change to the process
Session 5: 1 week classroom training to give Belts the skills to construct Control Plans to sustain breakthrough process improvement

Duration:

6 x 5 days classroom training
9-12 real, on-site 4.5 day kaizen events

Who Should Attend:

Process Improvement staff
Department Directors assigned full time to Process Improvement
Any suitable Lean-Sigma Black Belt candidate

Key Topics:

Lean-Sigma Overview
Roadmap Introduction
Project Definition
Identify Processes
Voice of the Customer / Business
Identify Metrics & Entitlement
Identify Constraints
Problem Statement
Leadership & Financial Approval
Project Chartering
Process Mapping techniques (Value Stream, Process Variables, Swim Lane, SIPOC, Handoff, Spaghetti, Time Value Chart)
Current State Assessments
Cause & Effect Matrix
Project Management
Change Management
How to run a “Special K” mini-Discovery Kaizen Event
Intro to Minitab or JMP
Basic Statistics and Graphs
Developing & Analyzing a Measurement System (Data Validity, Continuous MSA, Attribute MSA)
Sampling Techniques
Overall Equipment Effectiveness
Capability (DPU, DPMO, Cp, Cpk, Pp, Ppk)
Takt
Demand Segmentation, Demand Profile
Passive Process Observation (Multi-vari)
Analysis Methods (Hypothesis testing, ANOVA, Chi², Regression)
FMEA
Flow Analysis
How to prepare and lead a Full Kaizen event
PatientSIM™ Experiment
Layout and Flow
Pull Systems & Kanban
Setup reduction (SMED)
Product & Process Family
Simulation, (Flow Charter, iGrafx)
Visual Workplace
SOP
Standard Work
Mistake proofing (Poke Yoke)
Total Productive Maintenance
5s
Cost/Benefit analysis
Implementation Planning

Benefits:

Understanding of the process and K-Sigma™ Black Belt tools
Ability to deliver project results within / across processes
Scoped and defined project
WebEx / telephone consulting (on-site mentoring available separately at additional cost)
6 month Minitab license
Ability to lead Process Improvement teams
Delegate participates in 2 kaizen events (one as team member, one as co-leader)
Learn how to prepare for, conduct and drive implementation of kaizen
Accelerate existing Lean-Sigma projects (4-6 K-Sigma™ projects possible vs. the typical 2-3 Lean-Sigma projects per year)

SBTI K-Sigma™ Black Belts:

Deliver projects with clear financial benefits, quickly!
Resolve long standing process issues
Spread Process Improvement Methodology™ and tools throughout the company
Establish a value-focused approach to work and problem solving

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