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Six Sigma and Lean Process Excellence in Retail

In the age of the mega-retailer, the one stop shop, and the many options provided to customers, it is clear that quality, delivery, and service are requirements to stay in business. Lean Six Sigma is not just a tool to drive cost reduction rather it is an initiative to drive revenue, manage cash, improve customer satisfaction, and in the end deliver bottom line results for your investors. With an increasing list of retailers starting initiatives (e.g., Sears and Home Depot) Lean Six Sigma is quickly becoming a requirement to stay competitive in the retail space.

What can Six Sigma and Lean deliver to your business?

Imagine reducing freight by 40% in one year. Imagine reducing warrantee costs by 20%. Imagine delivering 10% to the bottom line compounded annually. Whatever the strategic objectives, they can be achieved with a commitment to delivering quality and satisfaction to your customers and teaching your organization how to drive continuous and sustainable process improvements. This is the Lean Six Sigma philosophy that drives SBTI to help its clients achieve their business goals.

How can SBTI help you achieve these results?

The goals of a Six Sigma or Lean are usually focused on the alignment of people, processes, strategy and the customer. SBTI accomplishes these goals through a focused approach to program deployment, allowing your company to leverage its own resources in driving change into the business. Giving good people, great projects with outstanding materials and world-class coaches and mentors, you can expect to see huge impacts on your company's chief business