7:00 AM - 8:00 AM Continental Breakfast
Location: Ballroom I
8:00 AM - 8:45 AM

Kevin Baumann, Manager & Marty Ball, DFSS Program Manager, Rockwell Automation
Topic: "DFSS Continuous Improvement"
8:45 AM - 9:30 AM

Ram Iyer, President & CEO, Argea
Topic: "Operations Improvement - Lessons from Four Continents"
9:30 AM - 10:15 AM

Discussion Group(s)

Topic 1: "Does DFSS Hinder or Help Innovation"
Led by Mike Brennan

Topic 2: "METRICS - What metrics drive the right behaviors in an organization?"
Led by Chuck Gillis & Dana Crowe
10:15 AM - 10:30 AM

Break & Networking
10:30 AM - 11:15 AM

Florian Strohmaeir, Director, UniCredit Group Milan, and Alex List, Consultant, SBTI Europe
Topic: "Country Risk Management"
11:15 AM - Noon

Carolyn O'Neal and Marlene Weatherwax, Columbus Regional Hospital & Dr. Rick Allen, SBTI
Topic: TBD
Noon - 12:30 PM

Conference Close
12:30 PM - 1:30 PM

Boxed Lunches

Discussion Group(s)
1:30 PM - 6:00 PM

Individual Meetings

Individual meetings with SBTI Executive Staff may be arranged post conference. Please see any SBTI staff member to make the appointment.

For questions or information about the conference, please contact Jen Zinkgraf,
jzinkgraf@sbtimail.com 1-888-752-7070 or 1-512-353-7489