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6.
Process or Product Monitoring and Control
6.3. Univariate and Multivariate Control Charts
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| During the 1920's, Dr. Walter A. Shewhart proposed a general model for control charts as follows: | |||
| Shewhart Control Charts for variables | Let w be a sample statistic that measures some continuously
varying quality characteristic of interest (e.g. thickness), and suppose
that the mean of w is mw,
with a standard deviation of sw.
Then the center line, the UCL and the LCL become
UCL = mw + ksw
where k is the distance of the control limits from the center line, expressed in terms of standard deviation units. When k is set to 3, we speak of 3-sigma control charts. Historically, k = 3 has become an accepted standard in industry. The centerline is the process mean, which in general is unknown. We replace it with a target or the average of all the data. The quantity that we plot is the sample average, xbar. The chart is called the xbar chart. We also have to deal with the fact the s is in general unknown. Here we replace sw with a given standard value, or we estimate it by a function of the average S. This is obtained by averaging the individual standard deviations that we calculated from each of m preliminary (or present) samples, each of size n. This function will be discussed shortly. It is equally important to examine the standard deviations in ascertaining whether the process is in control. There is, unfortunately, a slight problem involved when we work with the usual estimate of s. The following discussion will bring this out: |
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| Sample Variance | If s2 is
the unknown variance of a probability distribution , then an unbiassed
estimator of s2 is
the sample variance
![]() However, s, the sample standard deviation is not an unbiased estimator of s. If the underlying distribution is normal than s actually estimates c4 s, where c4 is a constant that depends on the sample size n. This constant is tabulated in most text books on Statistical Quality Control and may be calculated using |
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| C4 factor |
![]() To compute this we need a non-integer factorial, which is defined for n/2 as follows: |
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| Fractional Factorials
Mean and standard deviation of the estimates
Control limits vs. specifications
How many samples are needed?
When do we recalculate control limits?
General rules for detecting out of control or non-random situaltions
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![]() With this definition the reader should have no problem verifying that the c4 factor for n = 10 is .9727 So the mean or expected value of the sample standard deviation is c4s. The standard deviation of the sample standard deviation is ![]() What are the differences between control limits and specification limits ? Control Limits are used to determine if the process is producing consistent output. Specification Limits are used to determine if the product will function in the intended fashion. How many data points are needed to set up a control chart? Shewhart gave the following rule of thumb: "It has also been observed that a person
would seldom
When do we recalculate control limits? Since a control chart “compares” the current performance of the response to the past performance of the response, changing the control limits frequently would negate any usefulness. So, only change your control limits if you have a valid, compelling reason for doing so. Some examples of reasons: * When you have at least 30 more data points to add to the chart and there have been no known changes to the processWhat are the WECO rules for signaling "Out of Control"?- you get a better estimate of the variability* If a major process change occurs and effects the way your process runs. WECO stands for Western Electric Company Rules
Any Point Above +3 Sigma
Trend Rules: 6 in a row trending
up or down.
The WECO rules are based on probability. We know that, for a normal distribution, the probability of encountering a point outside ± 3s is 0.3%. This is a rare event. Therefore, if we observe a point outside the control limits, we conclude the process has shifted and that it is unstable. Similarly, we can identify other events which are equally rare and use them as flags for instability. The probability of observing two points out of three in a row between 2s and 3s and the probability of observing four points out of five in a row between 1s and 2s are also about 0.3%. Note: While the WECO rules increase a Shewhart charts sensitivity
to trends or drifts in the mean, there is a severe downside to adding the
WECO rules to an ordinary Shewhart control chart that the user should be
aware of. When following the standard Shewhart "out of control" rule (i.e.
signal if and only if you see a point beyond the plus or minus 3 sigma
control limits) you will have "false alarms" every 371 points, on the average
(see the description of Average
Run Length or ARL on the next page). Adding the WECO rules increases
the frequency of false alarms to about once in every 91.75 points, on the
average (see Champ and Woodall, 1987).
The user has to decide whether this price is worth paying (some users add
the WECO rules, but take them "less seriously" in terms of the effort put
into troubleshooting activities when out of control signals occur.)
With this background, the next page will describe how to construct Shewhart variables control charts. |
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