What’s The Response?
For the individual, our concerns have changed. How much “screen time” is right for our kids? How much of our home budgets should communication and entertainment consume? How do we schedule meetings when our team members are spread out around the world? Our personal lives have and will continue to become more and more confusing and complicated. This reality is no less true for today’s organizations. New technologies, government regulations, leading global businesses, global customers with unique expectations, and a host of other changes have led to new organizational requirements.
Their response? Adding and expanding administrative staffs to handle it all. There are traditional examples like Finance and Human Resources which have generally expanded to take on new requirements. The big change has come with the addition of new administrative groups like Strategy and Risk Management, Regulatory Compliance, Government Relations, and Corporate Responsibility. These and other administrative staff groups have been added to handle the demands of customers, share holders, governments and other stakeholders.
How Can We Help?
SBTI’s strength is teaching organizations how to improve their processes and some of the most important are those of your administrative staff.