This is a five-part mystery: The mystery The call The investigation The solution The Happy Ending It happened again. Mr. F.O. Under, the CEO, was beside himself. Business results for the year had just come in. All of the forecasts from the leaders of his...
By George Strodtbeck – Stop for a second and think about your last product problem; your last customer complaint; your panic because your scrap rate was consuming a large share of your profit. Did you know why? Was it a problem with the assembly line? Did you...
Transformation…agile…innovation…breakthrough…growth hacking…blah, blah, blah. All words used by management to tell people of the company that BIG changes are coming. What’s left out are words like…resources…time consuming… difficult…complicated. The main reason only...
The following story told in this 6-part series is based on actual events observed over time. The names are fictional and the company is an amalgam. Part 1 – The Problem MJ and BB had just arrived at work as they do every morning; BB brought donuts and MJ arrived with...
Have you ever been involved in or even led a change effort and were discouraged by the lack of real change that occurred? There was no lack of energy or resources poured into the change effort. But, really, nothing changed. One likely reason is that leaders did not...
