Blog
As you come out of the COVID situation, will your firm fail to satisfy its customers and then blow out its balance sheet? Get ready to fight the bullwhip!
The bullwhip effect has long been known and repeated over and over again irrespective of the latest software and tenure in supply chain management. It may be a generational learning thing. As demand picks up, even not by a lot, customer satisfaction as measured by...
The Small Business Dilemma
Drip, drip, drip…what’s that???…drip, drip, drip…what’s that noise???...drip, drip, drip…where is that noise coming from??? Has this ever happened to you? Have you ever had a leaky faucet, a dripping shower, a running toilet, or the appearance of a water spot in the...
A Fist Full of Data
Jim Longshore and Dick Scott collaborated on this blog to provide a sample of techniques taught during the MBB curriculum. Additional information on our upcoming Master Black Belt wave can be found here. Scenario: You just finished your Design of Experiments and...
The Mystery of the hidden factory!!! -The Happy Ending
This is a five-part mystery: The mystery The call The investigation The solution The Happy Ending Part 5 – The Happy Ending…24 months later Si and Mr. Under sat drinking coffee in Mr. Under’s office. They had been meeting like this regularly for an hour to review...