As you come out of the COVID situation, will your firm fail to satisfy its customers and then blow out its balance sheet?  Get ready to fight the bullwhip!

As you come out of the COVID situation, will your firm fail to satisfy its customers and then blow out its balance sheet? Get ready to fight the bullwhip!

The bullwhip effect has long been known and repeated over and over again irrespective of the latest software and tenure in supply chain management.  It may be a generational learning thing.  As demand picks up, even not by a lot, customer satisfaction as measured by...
The Mystery of the hidden factory!!!      -The Happy Ending

The Mystery of the hidden factory!!! -The Happy Ending

This is a five-part mystery: The mystery The call The investigation The solution The Happy Ending Part 5 – The Happy Ending…24 months later    Si and Mr. Under sat drinking coffee in Mr. Under’s office.  They had been meeting like this regularly for an hour to review...
Can You Rely on Your Management Systems when Dealing with Functional Illiteracy?

Can You Rely on Your Management Systems when Dealing with Functional Illiteracy?

Over 32 million adults are functionally illiterate, they’re in your workforce and more are coming.  Can your processes and management systems deal with this?   They can when you use the Lean Management System! Lean Learning Model Standard Work, especially...