As you come out of the COVID situation, will your firm fail to satisfy its customers and then blow out its balance sheet?  Get ready to fight the bullwhip!

As you come out of the COVID situation, will your firm fail to satisfy its customers and then blow out its balance sheet? Get ready to fight the bullwhip!

The bullwhip effect has long been known and repeated over and over again irrespective of the latest software and tenure in supply chain management.  It may be a generational learning thing.  As demand picks up, even not by a lot, customer satisfaction as measured by...
Six Sigma is Dead. The Next Big Thing.

Six Sigma is Dead. The Next Big Thing.

How many improvement philosophies can there be? We had: Plan Do Check Act Lean Toyota Production System Kaizen 5s Six Sigma And many more… Six Sigma is a few decades old—surely it must be on its last legs? Many companies want to utilize the most effective tool and...