This is a five-part mystery: The mystery The call The investigation The solution The Happy Ending Part 2 – The Call The meeting began first thing Monday morning. All of the business presidents and the heads of the critical business functions were there. Each...
This is a five-part mystery: The mystery The call The investigation The solution The Happy Ending It happened again. Mr. F.O. Under, the CEO, was beside himself. Business results for the year had just come in. All of the forecasts from the leaders of his...
Consumer goods product manufacturer and distributor Primary channels: Regional and national brick and mortar stores Secondary channel: On-line Year 1 Year 2 (YOY) Year 3 (YOY) Sales % 100% -2% -14% EBITDA % 100% +31% -161% Year 1 Outsource high labor cost...
If you have cash and credit facilities, here’s what you’ll need to do (if you don’t have adequate credit facilities, you’ll still need to do the same thing unless you’ve decided to liquidate). This is a process that will take a sustained effort and it’s scalable. Set...
By George Strodtbeck – Stop for a second and think about your last product problem; your last customer complaint; your panic because your scrap rate was consuming a large share of your profit. Did you know why? Was it a problem with the assembly line? Did you...
I know Shakespeare really wasn’t talking about Lean or Lean Sigma, but he was right about the difficulty of decisions. It’s especially true of organizations that are fully engaged in continuous improvement or operational excellence. What’s the best approach to getting...
