Two companies were mature practitioners of Six Sigma. One was a supplier to the other. It was written into the suppliers contract that the supplier was expected to work on Six Sigma projects with the customer. The customer’s expectation was that...
Like many SBTI consultants, Jay’s real-world experience sets him apart – more often than not he‘s been there, done that. And that experience allows him to understand clients‘ expectations today. It also allows him to understand the significant human impact of top...
