By George Strodtbeck – Stop for a second and think about your last product problem; your last customer complaint; your panic because your scrap rate was consuming a large share of your profit. Did you know why? Was it a problem with the assembly line? Did you...
The following story told in this 6-part series is based on actual events observed over time. The names are fictional and the company is an amalgam. Part 1 – The Problem MJ and BB had just arrived at work as they do every morning; BB brought donuts and MJ arrived with...
John Gledhill, VP of Continuous Improvement at Woodcraft, speaks about his team’s implementation of Lean principles to achieve significant productivity improvements over a six-month time period. QUESTION: Can you summarize the recent history of the Woodcraft /...
Have you ever been involved in or even led a change effort and were discouraged by the lack of real change that occurred? There was no lack of energy or resources poured into the change effort. But, really, nothing changed. One likely reason is that leaders did not...
HAVE YOU EVER WONDERED WHY A ROUTINE PROCESS SUCH AS INVOICING CAN BECOME SO COMPLICATED, ERROR PRONE AND TIME-CONSUMING? A major distributor of fertilizer products faced a dilemma: a widely-variable, time-consuming invoicing process that was vastly different...
NEEDING EXTERNAL HELP TO DELIVER SIGNIFICANT RESULTS, YET FEAR ENTERING A CONSULTING AGREEMENT? At SBTI, we take that fear out of the equation. We have a pedigree of driving lasting culture change within the world’s leading companies and have delivered 48...
