This is a five-part mystery: The mystery The call The investigation The solution The Happy Ending It happened again. Mr. F.O. Under, the CEO, was beside himself. Business results for the year had just come in. All of the forecasts from the leaders of his...
During these awful times, I’ve heard the word “innovation” used a lot. Our Covid-19 task force leader and others have been using it during their frequent briefings. Most recently, I heard an example of the word being used when the Inventor and CEO of MyPillow®...
A precision manufacturer (think complex curved geometries, micron tolerances, high rpm interacting component parts with sub assembly and final assembly operations) failed with their Lean deployment. They had some physical Lean successes (5S) with sub and final...
When changing machines from one product to another, can efficiency gains occur? A major bottling manufacturer of carbonated beverages faced a constant challenge: an increasing need to changeover machines from one product flavor to another as a result of changing...
A good leader should focus on making sure everyone is being given the tools to do their job, not just expecting – poof! – that they’re going to produce great work. — Anne Sweeney, formerly the co-chair of Disney Media I was recently...
Three things leaders don’t understand about the value of six sigma. This is intended for leaders of organizations. It is meant to make you stop and think about three points that I have observed you are missing when it comes to committing to deploying Six Sigma...
