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7 steps To Discharge Your Patients Quickly and Have Them Love You For It!

7 steps To Discharge Your Patients Quickly and Have Them Love You For It!

by Al Landers | Feb 27, 2018 | Administrative, Analysis & Design, Healthcare, Operations, Performance Improvement

How can we improve the patient experience? Have a smooth and timely discharge. We’ve all experienced the discharge process in a Hospital. If not ourselves (lucky you!) then a loved one. The anticipation of going home fades into the realization that hours have gone by...
An SBTI Success Story – ATW

An SBTI Success Story – ATW

by SBTI | Feb 7, 2017 | Engineering & Manufacturing, Healthcare, Performance Improvement, Strategy Development

The ATW Story TRACY MACNEAL, COO This document summarizes an interview with Tracy McNeal, COO of ATW, and her team’s implementation of the right Lean tools to improve from 30% to over 90% on-time delivery. Question: What were the circumstances that led to your Six...
Improving Profitability and Performance

Improving Profitability and Performance

by SBTI | Dec 3, 2015 | Analysis & Design, Case Studies, Healthcare, Operations, Performance Improvement, Transformation

Project Background The Affordable Care Act generated significant strategic uncertainty for this independent hospital system in the Southern United States. Patient quality metrics showed an exemplary level of care indicative of strong, consistent leadership, and high...
Reduced Cycle Time in CT Department from 21 minutes to 13 minutes: 38 percent

Reduced Cycle Time in CT Department from 21 minutes to 13 minutes: 38 percent

by SBTI | Nov 3, 2015 | Analysis & Design, Case Studies, Healthcare, Operations, Performance Improvement

Project Background This study was conducted as part of an overall implementation of Lean Sigma in the Radiology Department at Columbus Regional Hospital (CRH) in Columbus, Indiana. Cycle times for CT examinations at CRH were found to be 75 percent higher than national...
Patient Placement Increased Floor Utilization 30%, Reduced Staffing, Saving $608,000/year

Patient Placement Increased Floor Utilization 30%, Reduced Staffing, Saving $608,000/year

by SBTI | Sep 3, 2015 | Analysis & Design, Case Studies, Healthcare, Operations, Performance Improvement, Transformation

Project Background Columbus Regional Hospital was experiencing a situation common to hospitals across the country: a higher than acceptable cost per discharge; unpredictable staff pattern and workload with high variation for staff schedules; unacceptably high overtime...
Improving Inpatient Discharge Cycle Time and Patient Satisfaction

Improving Inpatient Discharge Cycle Time and Patient Satisfaction

by SBTI | Oct 3, 0201 | Analysis & Design, Case Studies, Healthcare, Operations, Performance Improvement, Strategy Development, Transformation

Columbus Regional Hospital (CRH) is a 325-bed hospital providing care to a 10-county service area surrounding Columbus, Indiana. CRH offers comprehensive services including acute care, emergency care, surgery, cancer care, birthing center, cardiac services,...

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