A precision manufacturer (think complex curved geometries, micron tolerances, high rpm interacting component parts with sub assembly and final assembly operations) failed with their Lean deployment. They had some physical Lean successes (5S) with sub and final...
A company began deploying Six Sigma for all of the standard reasons: Six Sigma projects produce real results measured in real money to the bottom line. Six Sigma was used by other companies with startling results. Six Sigma tackles the most difficult problems and...
Industry Department: Sales Process: Receiving Department, Customer Payment Process Objectives: In order to reduce delinquent dollars in the customer payment process, we needed to reduce Days Sales Outstanding (DSO) from: USA: 34 days to 30 days Entitlement of 25 days...
